Using Your Card
How do I activate my David Jones Celebration Card?
You can activate your Celebration Card by visiting the Card Activation Page
. Please have your Shipping Order ID and Activation Code handy. These can be found on the Shipping Confirmation email you received. Your Celebration Card must be activated before you can shop at any David Jones store or online. Cards cannot be activated in store.
What items can I buy on my David Jones Celebration Card
You can purchase any merchandise or service instore and online.
Please note: Your Celebration Card cannot be applied as a payment to an existing David Jones branded Credit Card or Store Card or be used to purchase David Jones Gift Cards.
How do I check the balance on my David Jones Celebration Card?
You can check the balance as follows:
Log in to view your balance and using your Celebration Card number and PIN
If you’re shopping with your Celebration Card Online, your balance will be displayed when you enter your Celebration Card details.
Will my David Jones Celebration Card expire?
No. You can continue to use your Celebration Card until your balance is reduced to zero.
How do I report my David Jones Celebration Card lost, stolen or damaged?
If your Celebration Card is lost, stolen or damaged, contact Corporate Services immediately on 1300 301 906, Monday to Friday, 8:30am-5:30pm AEST.
Please note: you are liable for any purchases made on your Celebration Card until it is reported lost or stolen.
If you have a question about your David Jones Celebration Card, please contact the David Jones Corporate Services team on 1300 301 906 or email email@example.com